Working Feedback presents ‘Reviews work for social care providers?

In the recent White Paper Caring for our Future, the government announced its intention to support comparison websites which assist users in choosing providers in England. With the popularity of websites such as TripAdvisor, it seems like an obvious solution to solving the problems of limited information in the social care sector. This has already been applied with some success in health care with NHS Choices and other independent websites. However, a new PSSRU discussion paper Using Online Reviews in Social Care explores the potential challenges involved in setting up this type of website for provider quality in the social care sector.

 


Attract, Win & Keep Customers Through Feedback  FEEDBACK METHODS THAT ENGAGE WITH CUSTOMERS REGULARLY

Working Feedback makes getting feedback from your customers straightforward either online or by post. If you communicate by email, we’ve developed an email feedback request service that you’re in control of 24/7.

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