Working Feedback presents ‘Comhairle frozen meals service coming to Lewis and Harris next month.’

Comhairle nan Eilean Siar is introducing the next phase of the pre-prepared frozen meal service in Lewis and Harris from April 2015.

The development of this service is on the basis of substituting the main meal preparation that service users currently receive. Service users will still be able to choose whether to have their main meal at lunchtime or tea time.  If service users have been assessed as requiring assistance with breakfast, this will also continue.

A representative from the Social and Community Services department will contact service users to arrange a time to visit. They will have sample menus and information sheets and will also be able to answer any questions.

Cllr Uisdean Robertson, Health and Social Care Committee chair, said: “The roll out of this meal service will re-distribute the time taken to prepare meals to enable other tasks and care time to be provided. We are committed to providing the best possible care for our older people, including providing tasty, nutritious meals. Feedback that I have received directly from those receiving community meals in the Uists has been extremely positive and complimentary of the service and quality of the meals.”

Article found here


FEEDBACK METHODS THAT ENGAGE WITH CUSTOMERS REGULARLY

turning_your_feedback_into_resultsWorking Feedback makes getting feedback from your customers straightforward either online or by post. If you communicate by email, we’ve developed an email feedback request service for Care Homes that you’re in control of 24/7

Call 0800 043 2100 for more details

 

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