Working Feedback presents ‘Heybridge care home receives “good” rating from inspection board.’

A care home has received ‘good’ ratings from a inspection board.

The Care Quality Commission (CQC) published their report on Firstlings, in The Street, Heybridge giving the home positive marks for safety and care.

“It’s nice, positive feedback for care, rewarding for the staff for all the hard work they do and the residents have been very proud.

“We were very proud and it’s really good for us to aim for outstanding next time.

“It’s about promoting good care work and a family feel.”

Article here.


FEEDBACK METHODS THAT ENGAGE WITH CUSTOMERS REGULARLY

Working Feedback makes getting feedback from your customers straightforward either online or by post. If you communicate by email, we’ve developed an email feedback request service for Care Homes that you’re in control of 24/7

Call 0800 043 2100 for more details

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