Working Feedback presents ‘Anley Hall re-opens.’

Anley Hall in Settle has been given a clean bill of health by the watchdog Care Quality Commission.

As a thank you to his staff, the owner Malcolm Haigh, held a celebratory party to thank them for their “dedication and hard work over the past four months.”

The CQC report reveals that Anley Hall had made major improvements and there was now “strong teamwork with a more stable staff team” and was giving caring service.

And people had given a positive feedback about the service and how it had improved over recent months.

Article here


FEEDBACK METHODS THAT ENGAGE WITH CUSTOMERS REGULARLY

turning_your_feedback_into_resultsWorking Feedback makes getting feedback from your customers straightforward either online or by post. If you communicate by email, we’ve developed an email feedback request service for Care Homes that you’re in control of 24/7

Call 0800 043 2100 for more details

 

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