Working Feedback presents ‘Top rating for care home that listens to its residents.’

The care home 16 Kings Road, which is run by Care Management Group, in Lee-on-the-Solent, has been rated ‘outstanding’ by care regulator the Care Quality Commission.

‘It is a testament to the six people that live here at 16 Kings Road and the brilliant work our staff have done in helping them live happy, independent, and fulfilled lives.’

‘The team at Kings Road pay careful attention to feedback from tenants and their families to ensure they always provide the highest standards of care.

Article here


FEEDBACK METHODS THAT ENGAGE WITH CUSTOMERS REGULARLY

turning_your_feedback_into_resultsWorking Feedback makes getting feedback from your customers straightforward either online or by post. If you communicate by email, we’ve developed an email feedback request service for Care Homes that you’re in control of 24/7

Call 0800 043 2100 for more details

 

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