Working Feedback presents – ‘Vetch masterplan review approved, with plans for care home at former stadium site.’

A PLAN which will see a new care home built at the former Vetch site have been approved.

The proposals contained in the Vetch Masterplan Review reduce the housing provision estimate to 40 new homes plus a new care home or flats.

In addition, around 0.7 hectares of public open space can now be accommodated including the retention of the Vetch Veg Community Garden.

Specific instructions included an increased area of community open space including part, or all of the new Vetch Veg allotments; to include a reduced number of terraced homes; to include scope for care home and associated garden/parking spaces and to retain a location for the potential community centre.

Full Article here


FEEDBACK METHODS THAT ENGAGE WITH CUSTOMERS REGULARLY

turning_your_feedback_into_results

Working Feedback makes getting feedback from your customers straightforward either online or by post. If you communicate by email, we’ve developed an email feedback request service for Care Homes that you’re in control of 24/7

Call 0800 043 2100 for more details

 

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Working Feedback presents ‘Heybridge care home receives “good” rating from inspection board.’

A care home has received ‘good’ ratings from a inspection board.

The Care Quality Commission (CQC) published their report on Firstlings, in The Street, Heybridge giving the home positive marks for safety and care.

“It’s nice, positive feedback for care, rewarding for the staff for all the hard work they do and the residents have been very proud.

“We were very proud and it’s really good for us to aim for outstanding next time.

“It’s about promoting good care work and a family feel.”

Article here.


FEEDBACK METHODS THAT ENGAGE WITH CUSTOMERS REGULARLY

Working Feedback makes getting feedback from your customers straightforward either online or by post. If you communicate by email, we’ve developed an email feedback request service for Care Homes that you’re in control of 24/7

Call 0800 043 2100 for more details

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Working Feedback presents ‘Survey lists York and Selby care homes among best in country.’

CARE homes in York and Selby have been named among the most recommended in Yorkshire, and among the best in the country.

Temple Manor Care Home, in Selby, was named 12th top recommended care home in the UK in research by carehome.co.uk, based on feedback from friends and family members of residents.

The awards are based on more than 45,000 recommendations received from residents, their relatives and friends during 2014. Care homes are excluded from the awards if they have not been compliant with their regulatory authority at any time from January 2014 to February 2015.

Article here.


FEEDBACK METHODS THAT ENGAGE WITH CUSTOMERS REGULARLY

Working Feedback makes getting feedback from your customers straightforward either online or by post. If you communicate by email, we’ve developed an email feedback request service for Care Homes that you’re in control of 24/7

Call 0800 043 2100 for more details

 

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Working Feedback presents ‘Bromsgrove care home wins award for being among the top ones in the region.’

A BROMSGROVE care home has won an award for being among the tops ones in the West Midlands. 

The award was based on the home’s recommendations from their residents, and their friends and relatives.

Tutnall Hall Care Home is the top recommended home in Bromsgrove.

It is very satisfying and rewarding to get such great feedback and recommendations from the people that matter the most to us – our residents and their families.

Tutnall Hall Care Home has proved that it provides great care and we’d like to congratulate it on being a top recommended home in the West Midlands.

“It’s a fantastic achievement to be recognised for being a highly recommended home from the people you care for.

“The care home will be named on carehome.co.uk as a top rated home and will receive a certificate.”

Article found here.


FEEDBACK METHODS THAT ENGAGE WITH CUSTOMERS REGULARLY

Working Feedback makes getting feedback from your customers straightforward either online or by post. If you communicate by email, we’ve developed an email feedback request service for Care Homes that you’re in control of 24/7

Call 0800 043 2100 for more details

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Working Feedback presents ‘Care home feedback reviews go online in Newport.’

The Think About Me: Good Care Guide is paying for more information about care homes to be added to an existing review website in an effort to boost feedback.

Referring to the new web service, she said good reviews on the site would need to be policed as much as bad reviews to prevent people from being misled.

“Everything has to be checked and double checked before its going to be a complete success I think.”

The project is funded by the Health Technology Challenge Wales Awards, a scheme which looks to technology to find solutions to health issues.

Tanya Strange, from the health board, said: “Residents and relatives will be able to leave feedback about the home and this will enable providers to respond quickly to that feedback.

Article here.

FEEDBACK METHODS THAT ENGAGE WITH CUSTOMERS REGULARLY

Working Feedback makes getting feedback from your customers straightforward either online or by post. If you communicate by email, we’ve developed an email feedback request service for Care Homes that you’re in control of 24/7

Call 0800 043 2100 for more details

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Working Feedback presents ‘New ‘Trip Advisor-style’ improving care home in Wales.’

New Trip Advisor style guide is being launched to help drive up standards in care homes

A new Trip Advisor-style guide is being launched to help drive up standards in care homes in Wales.

The Think About Me: Good Care Guide aims to make it easy for care home residents and their families to research the quality of homes and review them online.

It will initially be piloted across Gwent and could be rolled out across Wales should it prove a success.

The scheme, in association with the Aneurin Bevan University Health Board and the South East Wales Academic Health Science Partnership, has already seen 78 local nursing and residential homes sign up.

Article found here.


FEEDBACK METHODS THAT ENGAGE WITH CUSTOMERS REGULARLY

Working Feedback makes getting feedback from your customers straightforward either online or by post. If you communicate by email, we’ve developed an email feedback request service for Care Homes that you’re in control of 24/7

Call 0800 043 2100 for more details

 

Leave a comment

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Working Feedback presents ‘Comhairle frozen meals service coming to Lewis and Harris next month.’

Comhairle nan Eilean Siar is introducing the next phase of the pre-prepared frozen meal service in Lewis and Harris from April 2015.

The development of this service is on the basis of substituting the main meal preparation that service users currently receive. Service users will still be able to choose whether to have their main meal at lunchtime or tea time.  If service users have been assessed as requiring assistance with breakfast, this will also continue.

A representative from the Social and Community Services department will contact service users to arrange a time to visit. They will have sample menus and information sheets and will also be able to answer any questions.

Cllr Uisdean Robertson, Health and Social Care Committee chair, said: “The roll out of this meal service will re-distribute the time taken to prepare meals to enable other tasks and care time to be provided. We are committed to providing the best possible care for our older people, including providing tasty, nutritious meals. Feedback that I have received directly from those receiving community meals in the Uists has been extremely positive and complimentary of the service and quality of the meals.”

Article found here


FEEDBACK METHODS THAT ENGAGE WITH CUSTOMERS REGULARLY

turning_your_feedback_into_resultsWorking Feedback makes getting feedback from your customers straightforward either online or by post. If you communicate by email, we’ve developed an email feedback request service for Care Homes that you’re in control of 24/7

Call 0800 043 2100 for more details

 

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